• To Provide the Service: Processing your messages, prompts, files, photos, and links to power conversations and content creation.

• To Personalize Your Experience: Using memory and behavioral data to maintain context across sessions and tailor interactions to your preferences.

• To Maintain Your Library: Storing your generated content, message history, and related inputs in your private account.

• To Improve Our Services: Analyzing de-identified usage data to enhance platform performance, features, and content quality.

Provue features a range of personas that users can message and create content with. Interactions on the Service are provided for general informational and entertainment purposes and should not be treated as professional advice of any kind, including financial, medical, legal, astrological, or psychological guidance.

All content generated and stored in your personal "Library" is private to your account by default.

Your Library may contain:

• Generated content (including audio, images, video, text, and documents)

• The prompts and inputs you used

• The settings and selections you made

• Files, photos, or links you provided as context

Only you can access your Library. Other users cannot see your private content or the inputs used to create it unless you choose to share it.

You may delete specific items from your Library at any time. This permanently removes the item and associated input files from our active servers.

Your messages with personas are stored on our servers to maintain conversation continuity and power the memory feature. Message history is private to your account and is not shared with other users.

You may delete individual conversations or your entire message history at any time.

When you provide a link or other external content for Provue to process:

• We access that content to extract text, captions, audio, or other material as input for the output you request.

• You are responsible for ensuring you have the right to provide us with that content and that it does not violate any third-party terms of service or copyrights.

We do not sell your personal data. We share data only with:

• Service Providers: Cloud hosting providers, content processing providers, and email and SMS delivery services (for OTPs and notifications).

• Legal Requirements: If compelled by a subpoena or court order.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• User Content (Messages, Prompts, Files, Photos, Generated Content): We retain your generated content, messages, and inputs for as long as your account is active, to allow you to access your Library and maintain conversation continuity.

• Memory Data: Personalization data derived from your usage is retained for as long as your account is active. You may request deletion of memory data separately by contacting support@provue.ai.

• Email and Phone: We retain your email address and/or phone number for account recovery and communication purposes.

• Deletion: Upon account deletion, all generated content, messages, prompts, uploaded files, photos, and memory data associated with your account are permanently deleted from our servers within 30 days.

• Manual Deletion: You may delete individual items, conversations, or memory data at any time.

Depending on your location (including residents of California, Virginia, Colorado, and the EU), you may have the right to:

• Access: Request a copy of the data we hold about you.

• Delete: Request deletion of your account and all associated data.

• Correct: Update or correct inaccurate information in your account.

• Opt Out: Opt out of the use of your de-identified data for service improvement by contacting support@provue.ai.

To exercise these rights, please contact us using the information provided in Section 16.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)

• Encryption of data at rest

• Regular security audits and assessments

• Access controls and authentication measures

• Employee training on data protection

• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party services you access.

We use cookies and similar technologies to:

• Remember your preferences and login status

• Analyze website traffic and usage patterns

• Provide personalized content and recommendations

• Enable certain functionality and features

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website

• Sending you an email notification (for significant changes)

• Providing notice through our Services

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@provue.ai